I know I’m late to the party, but shame on you Lime Crime.. Shame. On. You. I haven’t felt so disappointed in someone/something since Christopher Brown in 2009. There was so much potential for Lime Crime to expand and build a genuine and respectable company, but now their reputation is tainted by the thoughtless and disrespectful comments that the CEO released on social media.
I have loved and have been a fan of Lime Crime since IMATS LA 2011. Lime Crime’s products are amazing, however the way that they have been conducting business as of late makes me sick. It all started with the company’s website getting hacked. The CEO was professional when the cyber hack happened, however, when fans of the product attacked her on social media, Good. LAWD… see her response below:
NOW…. Doedeere should have just took all the private customer information from the site and handed it to the hackers her damn self. When you produce a product and then you insult your consumers, they will publicly humiliate you and turn on you. When I read Doedeere's response, I was offended because I felt like she just spit in my face and on the face of every Lime Crime customer.
Many makeup artists have publicly boycotted the brand and I don't blame them. I know people wont care very much about the scandal, and will continue to purchase the products regardless of its reputation. But the same people who make the business money, are not proud to be their customers. These customers like the product, but would never promote their business. In my experience, customer hacks should be treated very carefully. Dissing the people who made your company what it is, was not a smart move. A little bit of humility goes a long way and I think we can all learn from this experience.